Welcome to Arisi Kadai. We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping. This Shipping Policy outlines our practices regarding shipping, delivery times, and costs. By placing an order on our site, you agree to the terms of this policy.
1. Shipping Areas
We currently offer shipping to locations within [Country] and select international destinations. If you are unsure whether we deliver to your area, please contact our customer service team for assistance.
2. Shipping Methods and Delivery Times
2.1 Domestic Shipping
We offer various shipping options for domestic orders, including standard and expedited shipping. Delivery times vary based on the shipping method selected and your location:
Standard Shipping: Typically takes 3-7 business days.
Expedited Shipping: Typically takes 1-3 business days.
2.2 International Shipping
For international orders, delivery times depend on the destination country and shipping method chosen:
Standard International Shipping: Typically takes 7-21 business days.
Express International Shipping: Typically takes 3-7 business days.
Please note that customs processing times may affect delivery times.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout before you confirm your purchase. We may offer free shipping promotions from time to time, which will be indicated on our site.
4. Order Processing
Orders are processed within [1-2] business days from receipt of payment. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.
5. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through our carrier’s website. If you encounter any issues with tracking or delivery, please contact our customer service team for assistance.
6. Shipping Issues
6.1 Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or high demand periods. We appreciate your patience and will keep you informed of any significant delays.
6.2 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within [7] days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
7. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses. If you realize there is an error in your address after placing an order, contact us immediately to make corrections before your order is processed.
8. Customs and Duties
For international orders, customs duties, taxes, and fees may apply depending on the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs. We recommend checking with your local customs office for more information on potential charges.
9. Contact Us
If you have any questions about our shipping policy, need assistance with your order, or require more information, please contact our customer service team
